SatelliteFinancingServicesInc.com Help
Q) How do I edit the down payment information when I am
entering a new policy?
A) Producers entering a new policy can edit the down payment information
by entering a new down payment value into the 'Calculate Monthly
Payment' box and clicking the 'Calculate Monthly Payment' button.
Once the 'Calculate Monthly Payment' button is pressed, the new value for the down payment will populate the payment forms and the customers estimated monthly payment should appear.
Account Access
Q) I am having trouble logging in to my account. What’s going on?
A) There are a variety of reasons that could prevent you from logging in
to your account.
1. Incorrect password
This is the most common cause of login problems. Please make sure that
you type in your password exactly as it was created. Passwords are case
sensitive (small and capital letters count as different). Make sure that
you are using the correct password for this account.
2. Cookies disabled
Your browser must be set to allow cookies. If you set your browser to
disallow cookies, or if you have cookie-killing software installed, you
will not be able to login.
3. Email address/username
The login form’s first text box accepts either your email address or
your username (if you have chosen a username). Make certain that you
type your email address or username correctly.
Q) Why do I need an account on SatelliteFinancingServicesInc.com?
A) There are several reasons why you need a account on
SatelliteFinancingServicesInc.com:
1. So you can access your account to view or change your
information.
2. So you can make payments towards your automobile premium.
3. So you can receive news alerts about information pertaining to
your automobile premium.
Q) Why do you need my email address?
A) Your address will be used to confirm changes to your account, and to
notify you of premium service changes or new service offerings.
Q) How do I change the email address associated with my account?
A) On the "Essential links" pull down menu, click the "Update Customer
Information" link and update your account info.
Q) How do I change my password?
A) On the "Essential links" pull down menu, click the link "Update
Customer Password" link and update your account info. This is especially
useful for those of you who have recently opened an account and want an
easier password to remember.
Q) When I try to login, I get an error message saying the
email/password combination is incorrect. What should I do?
A) On the login page, click the "Forgot
Password" link. Fill in the email address and click the Send
Password button. Your password will be emailed to the email address you
gave for your account.
Q) What does it cost to register?
A) There is no cost to register.
If you cannot find all the help you need,
click
here to go to our Customer Support Forums.
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